Question 1

How many sessions will I need to feel the benefit?

Accepted Answer

Each assessment and treatment session, whether for the horse or the rider, is individually tailored. Therefore, the number of sessions required is dependent on the findings of the initial assessment. Usually, you will feel the benefit after the first session, however this is dependent on your individual difficulties.   We recommend regular follow up sessions after the initial assessment, to optimise the results. Your physiotherapist will discuss how many sessions may be required, as well as the frequency, during your initial assessment.

Question 2

How far do you travel?

Accepted Answer

Award Equine Physio covers the South of England including Dorset, Hampshire, Wiltshire, West Sussex, Surrey, and surrounding counties.

Question 3

What is a Chartered Physiotherapist?

Accepted Answer

The title ‘Chartered Physiotherapist’ is protected by law, in reference to human physiotherapists. It is used by physiotherapists who have achieved a high level of academic and practical training in all aspects of physiotherapy and are consequently qualified and registered. It does not relate to veterinary physiotherapy.

Question 4

Do I need a veterinary referral prior to my horse having physiotherapy?

Accepted Answer

If you are requesting an appointment to focus on improving your horse’s performance, and they are not lame, veterinary consent is not required prior to treating.   If your horse is lame, or there is an on-going underlying condition, as part of best practice, we will contact your veterinarian to discuss prior to assessment and treatment. ​The Rehab Pathway is only suitable for horses under veterinary care.

Question 5

What form of payment do you accept?

Accepted Answer

Payment is online, by card at time of appointment.

Question 6

Do you accept insurance claims?

Accepted Answer

Please discuss with your insurance company regarding what is covered under your policy. We will still request payment on the day but we will provide you with a receipt, so you are able to claim from the insurance company.

Question 7

What does after care suport include?

Accepted Answer

After care will be bespoke to you and your horse's needs and will be discussed and agreed after the assessment/ treatment. Every horse and rider assessment and treatment session completed, will be written in a report, and sent to your inbox. This will include the exercises explained and prescribed during your session, as well as a summary of the findings and treatment.

Frequently Asked Questions